Resolution Software are the European partner for i-Sight , a leading complaints management software which provides flexible choices to customers in managing all levels of complaints management. Our solutions are configured to the individual customer's requirements and our relationships are structured to support our customers budgetary requirements and infrastructure.
Based in Ireland Resolution Software provide's clients with the solutions to support the changing demands of customer interaction with their organisation. We have clients in all verticals and specialise in Financial Services , Government , Healthcare and Commercial market.
In a constant changing business environment there is great relevance in listening to customer feedback and resolving complaints promptly and efficiently in order to either insure compliance to regulatory requirements set down by authority or to enable businesses change to match customer needs.
i-Sight is designed on industry best practices to provide a client with all the functionality it requires to manage customer interaction in this area.
Key Features of i-Sight
- Flexible and configurable to support individual customer needs
- Affordable enterprise Solution for all business levels (Entry level to Total organisational access)
- Easy to use by all levels of staff
- Fast deployment Program
- Support client hosted or Client site requirement s
- Full integration
- Industry experts in supporting client requirements