Investigation & Case Management Software
Investigation Software to Manage Cases of Any Kind
i-Sight investigation software enables your team to follow a process unique to your organization. You decide what information needs to be recorded for each case; you determine the workflow, approval processes and what types of reports are important.
i-Sight Investigation Software features:
-
Share investigation and case information in real-time
-
Collaborate and send directives in real-time
-
Track time and activities for each caseRecord and attach exhibits
-
Automatically notify and assign the appropriate department/person
-
Create links between cases and contactsNotify managers of inactivity on casesMonitor performance in real time
-
Retain a complete audit trail and case history
Case generation
i-Sight investigation software is flexible enough to adapt to your organizational processes and enables generation of multiple case types. Using a decision-tree question and answer interface, users are guided step by step to enter the required information.
Investigation management
Every case is assigned a unique number for easy identification. Cases are assigned to an individual who is responsible for the management of the file. This "case owner" may assign tasks to others, send and receive emails within the case, record time and activities,record exhibits, attach documents and more.
Strategic reporting
Quickly generate reports to uncover trends and provide performance information.
Case Management and Investigation Software: Case Studies from our business partner Customer Expressions.The State of West Virginia has configured i-Sight investigation software to record tips related to suspected instances of insurance fraud and abuse. From the initial tip through to investigation and ultimatelylegal prosecution, i-Sight software ensures that each case is handled efficiently and cost-effectively.
